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Effective Communication for Success

26 CQ
8 Lessons
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  • Playing
    3 CQ
    6. Building Rapport in Conversations
    A lesson with Clare Mann
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    In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.

    In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.

  • Playing
    6 CQ
    7. How to Navigate Difficult Conversations
    A lesson with Clare Mann
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    In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.

    In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.

  • Playing
    5 CQ
    8. Building Rapport While Being Assertive
    A lesson with Clare Mann
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    In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.

    In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.