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ExercisesSection 2: Defining AssertivenessSection 3: Looking at a SituationSection 4: Keeping Rapport
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Effective Communication for Success
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3 CQ
In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.
with Clare MannIn this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.
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6 CQ
In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.
with Clare MannIn this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.
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