Effective Communication for Success

Clare Mann

26 CQ

8 Lessons

Course Info

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3 CQ

6. Building Rapport in Conversations
A lesson with Clare Mann

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In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.

Building Rapport in Conversations

with Clare Mann

In this lesson, learn how to improve your communication and get others to open up by asking them questions and demonstrating good listening skills.
Playing

6 CQ

7. How to Navigate Difficult Conversations
A lesson with Clare Mann

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In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.

How to Navigate Difficult Conversations

with Clare Mann

In this lesson, learn how to develop the skills needed to say no to other people. Covered is a method for standing your ground without damaging rapport.
Playing

5 CQ

8. Building Rapport While Being Assertive
A lesson with Clare Mann

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In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.

Building Rapport While Being Assertive

with Clare Mann

In this lesson with psychologist Clare Mann, you'll learn what it means to be assertive in conversation and consider how you'd respond in a sample scenario.

4 Comments

Naomi H

Thank you for presenting these valuable skills so clearly, and with examples. I feel that now I have more ways to tell if I'm being a good active listener who is assertive and empathetic - and if not, some new tools to correct my part of the communication.

appreciate appreciated

– reply

– delete

that's great - glad it so helpful.

Milicent B

This was helpful....now for the practice.

thanks for the feedback. yes practice is always needed. I always tell clients to pick one technique and try it. Don't try and remember everything, get one skill going well and before you know it it will become a habit. Then come back and learn another skill and add that to your toolbox!! :)

Effective Communication for Success

Clare Mann

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